This page sets out our Privacy Notice in relation to our processing and use of customer data. In this policy ‘you’ and ‘your’ refer to the person, data relating to whom we may process from time to time, being our customer or any representative of our customer, or being a visitor to our website.

General

Crosskeys Meats is the data controller for the purposes of the General Data Protection Regulation. 

This Privacy Notice explains how we handle the collection, processing, use, and disclosure of your personal data (personal data means any information relating to an identified or identifiable natural person).

· We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you.

· We store personal information for only as long as we have a reason to keep it.

· We aim to make it as simple as possible for you to control what information.

· We aim for full transparency on how we collect, use, and share your personal information.

What information do we collect about you? 

In order to fulfill the requests of site users, you may be requested to provide some or all of the following information:

· Your name

· Your E-mail address

· Your mailing/postal address

· Your delivery address

· Your telephone number

· Your bank details

Where we collect such information?

Crosskeys Meats collects personal information when you register with us or place an order. We also collect information e.g. when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

When registering for the newsletter, your e-mail address and, if applicable, your name will be used for advertising purposes until you unsubscribe from the newsletter. Un registration is possible at any time.

How will we use the information about you?

We collect and process information about you only for the indicated purpose(s), including to:

· Process your order

· Payment process

· Deliver products based on your interests

· Improve the quality of our products and develop new ones

· Analyse trends

· Improve of site design and security.

All personal data will be treated confidentially. The personal data collected about you will be processed, used and stored for the purpose of processing and executing your order including personalisation of our website and marketing activities.

If necessary, your data will also be transmitted to service partners (e.g. transport service) and processed and used by them only for the consented purpose.

Crosskeys Meats will not share any of your information with other companies.

Subject Access Request 

You have the right to request information about your data which we process or store. You may ask us to correct or remove information you think is inaccurate at any time, by submitting a subject access request via email to info@crosskeysmeats.co.uk

Cookies and similar technologies

What are Cookies?

A cookie is a piece of data, a text file with anonymous information that includes a unique user identification and website name. Tracking technologies such as cookies, beacons, tags and scripts may be used for analysing trends. For further information please follow the links below 

Useful Links

· www.aboutcookies.org

· www.allaboutcookies.org

· www.youronlinechoices.eu

Other websites

This Privacy Notice only applies to this website. Our websites may some stages contain links to other websites. So, please note that Crosskeys Meats is not responsible and assumes no liability for the content of external websites even if the links refer to them.

Complaints

If Data Subjects have a concern or intend to complain to Crosskeys Meats about how their Personal Data has been processed please contact us via email at info@crosskeysmeats.co.uk 

How to contact us

You can contact our Data Protection Officer via:

Email: info@crosskeysmeats.co.uk

This document is amended from time to time.

(Last Updated April 2020)